Richmond Council’s £1.5million plans to transform the town centre in four key development projects has left locals divided, with residents questioning the benefits of the proposals.
The plans, which include turning George Street – the main road through Richmond – into a pedestrian-friendly spot, are part of the council’s vision for becoming a leading global destination for investment and innovation by 2036.
Turning Whittaker Square and Avenue into a town-square destination for small-scale public events, building a free children’s play area on Little Green, and improving wayfinding with new signs are also part of the proposals.
While Richmond town centre has largely avoided the challenges facing high streets across the country, in part thanks to its enduring heritage – and Ted Lasso fame – it is not immune to them.
The authority is hoping that these plans, which are expected to be carried out by 2028, will enhance the day-to-day experiences of Richmond’s 40.2million annual visitors and in turn help the high street.
A series of consultations and reports were commissioned in recent years to include business owners, residents and visitors in the process.
Yet, since the plans were approved by the council’s Finance, Policy, and Resources Committee on 22 June, locals have been sharing their conflicting feelings on the projects.
Opinions shifted dramatically on social media, with some Richmonders writing on Facebook that pedestrianising George Street is a “stupid idea” while others shared that they loved it.
Residents also couldn’t decide whether building a new playground would make families feel more welcome or if it would foster anti-social behaviour.
Speaking to locals enjoying the sun on Little Green, it is clear that the plans have stirred up some strong emotions.
Sheena Calvert, who has lived in Richmond since 1962, said that she struggled to understand the decisions the council has made.
She said: “We’ve got children’s parks all over. I’m thinking of four off the top of my head. I think it would be very strange to create a park on the green because it’s such a historic place.
“Also, there’s a real problem with setting up George Street in that way. It makes it a little bit like Las Ramblas in Barcelona.
“Any way you look at it, it’s pretty messy for traffic, so I don’t get the idea. I’m not really sure what the benefit is.”
Couple Monica and Brian, from nearby Sheen, disagreed with her about George Street: “You get people to stay longer in the town and it will be more of a social thing which is great.”
Another lady, who wished to remain anonymous, said pedestrianising the high street “would be amazing”.
Concerns were also raised about parking.
One part of the Whittaker Square development plan includes installing seating, plants, and reclaiming some of the current car parking spaces.
For residents who already struggle against the council’s parking permits near their properties, reduced parking in the town centre might mean more traffic closer to their houses.
The lady added: “If people can’t park here, where are they going to park? In the residential streets. So, I don’t think they’ve thought it through.”
Councillor Katie Mansfield, lead member for Richmond town centre, said: “We know that residents care deeply about Richmond and want to be part of shaping its future. That pride reflects exactly what makes the town so special, and it’s why listening to residents and businesses will remain central to this programme.
“Our ambition is simple: to help Richmond town centre thrive while protecting the character, heritage, and independent spirit that people value so highly. That means investing carefully in our public spaces, improving accessibility, and creating the conditions in which local businesses can flourish.”
“We’ll continue to engage with residents, businesses, and other local stakeholders as proposals are developed, and any future decisions will be informed by evidence, alongside the feedback we receive.”
Featured image credit: Katie Bevan






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